Cancellation Policy

Cancellation of Service

To cancel service, Customer must provide a written three day notice of cancellation. Until notice of cancellation is received by Joyful Seniors Club, and cancellation is finalized, service will continue and customer will remain responsible for paying for said services. Cancellation notice must be sent to:

Email: lisanorton@joyfulseniorsclub.com

Service Termination

Upon Customer provided notice of cancellation, services will terminate at the end of the current billing cycle.

Provider Initiated Cancellation

Joyful Seniors Club reserves the right to cancel service if the customer’s account remains delinquent for thirty days after the customer is notified that the account has become delinquent.

Additional Terms and Conditions

No refunds. All sales are final on Monthly subscriptions for the current billing cycle. Joyful Seniors Club does not offer any money back guarantee. You recognize and agree that you will not be entitled to a refund for Monthly subscription services under any circumstances.

Return Policy

Returns and Exchanges

Returns and exchanges will be accepted within 30 days of the original ship date, items must be unused and unwashed. Joyful Seniors Club offers exchanges for the same item in a different size. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging.